03/28/22
Listening Time:
39 min
Episode 153: How to Get, Keep, and Delight Clients—with Josh Rubin
Becoming successful as a consultant is easier if you can get solid advice from someone who has traveled the same path and found success.
On this week's episode of the Craft of Consulting Podcast, I interview one of my favorite people and wildly successful consultant Josh Rubin, Principal at Health Management Associates. I present him with a series of what-would-you-do scenarios about building a consulting practice. In his answers, he shares his wisdom for getting and keeping clients so you serve them well and do the work you love.
TODAY'S GUEST
Josh Rubin
Episode Details
Josh knows more than a thing or two about getting consulting business and delighting his clients. In this episode, we talk about:
Starting consulting with no clients
Leveraging initial clients to help you get other clients
Making sure clients never feel like they are being gouged
Orienting yourself relative to your clients
Navigating initial client conversations
Knowing what to do when prospective clients aren’t clear about what they want
Understanding that you aren’t selling an hour of your time
Avoiding what gives consultants a bad name
Giving prospective clients a proposal as an act of generosity
Admitting what you know and don’t know
Creating a magnetic reputation
Embracing what matzah ball soup and bagels are and are not
For more information about Josh:
Website: https://www.healthmanagement.com/our-team/staff-directory/?s=rubin&post_type=staff